plans

STARTING IN APRIL

Sign up for your plan and get all the advantages of our new support service

Plans	Basic	Plus	Business
Communication channels
Monday to Friday 9 am to 6 pm
Support with no time limit
Access to senior engineers
Remote connection to the installation
Guaranteed response within 6 business hours
Updates to the new versions
Access to software licences

TAKE OUR ADVICE

Welcome Plan

All our customers’ new systems come with a FREE Business Plan. MINI · Valid for 3 months
DFUSION and S/LR · Valid for 6 months

Basic With DAVANTIS
you are never alone Free support plan

The Basic technical support plan includes free, unlimited customer services to help users to resolve incidents by phone or by email. Our team of engineers will deal with all your incidents from Monday to Friday during office hours from 9 am to 6 pm.

Plus Senior engineers with
remote connection Priority support

Let our team of experts help with your installation. With the Plus Technical support service plan, our senior engineers connect remotely to your installation whenever you need it and for as long as needed, providing you with priority support from expert engineers.

Business The most
comprehensive plan.
You don’t have to
worry about a thing We take care of everything!

Let our experts take control and help you at all times. You won’t need to worry with the Business technical support plan. We will respond to your incident within six hours. We will also connect remotely to your installation and you will benefit from all updates, new versions and features. The plan also includes software licences.

*Support plans are annual subscriptions per installation.

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Personal advice

We’ll be in touch to help you to select
the best plan for your needs

Personal advice

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