Efficiency in Alarm Receiving Centres: 5 Hidden Costs of False Alarms

Las Alarm Receiving Centres (ARCs) face daily challenges in surveillance and protection. One of the most critical issues is false alarms. This problem drains resources, wastes time, and directly affects the profitability of monitoring centres. It’s a silent leak that steadily undermines operational and financial efficiency.

Many monitoring centres have come to accept a certain margin of error as part of the service, viewing a specific number of false alarms as “inevitable.” However, normalising this issue comes at a cost. These hidden costs, when accumulated, can seriously impact the efficiency, scalability, and profitability of remote monitoring businesses.

At DAVANTIS, we understand this so-called “inevitability” that many ARCs have accepted. But we don’t normalise it — we fight it. And we do so using our advanced video analytics technology. DFUSION features a dual detection engine that combines motion analysis with the object’s visual appearance, significantly reducing false alarms with a reduction rate exceeding 99%.

But why exactly are false alarms so dangerous? What are the real hidden costs they bring to an ARC? Let’s break it down.

False Alarms: The Real Costs to ARCs

Operator Fatigue and Decreased Performance

Handling false alarms can be exhausting, reducing operators’ proactivity as the day progresses. This is particularly common when operators face hundreds of irrelevant alerts daily. This leads to alarm fatigue, a condition that hampers response times and increases the risk of missing genuine threats.

ARCs using DFUSION combat fatigue effectively. Thanks to its dual-engine system — combining traditional video analytics with advanced AI — the platform filters and prioritises only relevant alerts. Real-time verification also enables better risk management, improving attention and response capacity in the face of real incidents.

Misuse of Response Resources

Every time a false alarm triggers an on-site response, unnecessary resources are consumed: security patrols, police calls, unwarranted interventions, rapid response services, and more. This results in wasted time, money, and human effort.

To avoid this kind of operational inefficiency, you need a system that ensures accurate detection. DFUSION enables ARCs to configure customised behaviour rules, tailored to the environment and client needs. This ensures alerts are only triggered by real threats, optimising resources and response times.

Loss of Trust and Customers

Few issues hurt an ARC more than damage to its reputation. Reliability and precision are key pillars of monitoring services. An excess of false alarms undermines customer trust, causes frustration, and can lead to cancelled contracts or even legal claims for damages.

With DFUSION, ARCs provide smarter and more accurate security solutions. The drastic reduction in false alarms and proactive threat detection help build client trust, enhance their experience, and significantly increase retention.

Increased Operational Costs in Alarm Receiving Centres 

Every false alarm generates direct operational costs — from unnecessary video transmission using bandwidth, to storing irrelevant data, and the time operators spend reviewing and discarding false events. This operational noise can also overload alarm management systems and lead to unnecessary physical verifications.

All of this translates into recurring, non-productive expenses that erode service profitability. What’s more, if resources are tied up managing false alarms, the business loses scalability. It becomes difficult to take on new clients without compromising service quality.

DFUSION eliminates this issue. Its dual detection engine — combining motion detection and visual analysis through AI — removes unnecessary noise. The result: fewer false alarms, more efficient operations, greater resource availability, and significant cost reductions.

Real Threats Missed or Detected Too Late

This is by far the most critical risk. When a system is overwhelmed by dozens or hundreds of false alarms per day, the real danger is that a genuine threat could go unnoticed.

Intrusions, sabotage, or theft can be lost amid the constant stream of irrelevant alerts. Operators become desensitised and may unconsciously lower their guard, drastically increasing the risk of missed or delayed detection.

This is where DFUSION makes a difference. Our system combines traditional detection with advanced AI to accurately identify real intrusions, even in challenging conditions: long distances, low visibility, or partially hidden objects. Its behaviour analysis algorithms precisely distinguish between harmless motion and potentially dangerous actions.

This means operators only receive genuinely relevant alerts, ready to be verified within seconds and to trigger effective response protocols. The result is more efficient operations — and a key added value: with DFUSION, security becomes proactive, reliable, and predictive.

DFUSION: Fewer False Alarms, More Real Security

False alarms are not just technical glitches — they are silent threats that directly impact the efficiency and profitability of an ARC. They overload resources, generate unnecessary costs, and compromise service quality.

With DFUSION, Alarm Receiving Centres can transform their surveillance system into a precise, proactive, and reliable tool. A solution that cuts costs, improves alert management, and protects clients more intelligently.

Try DFUSION for free and take your ARC’s efficiency to the next level!